Shipping and Returns
Shipping Your Parcel
Parcels are generally shipped within 2 days after receipt of payment. They are sent via UPS with a tracking number and delivered without a signature. Parcels can also be shipped via UPS Extra and delivered against a signature. Please contact us before selecting this delivery method, as it incurs additional costs. Regardless of the chosen delivery method, we will send you a link to track your parcel online.
Shipping costs include preparation and packaging fees as well as postage costs. Preparation fees are fixed, while transport fees vary depending on the total weight of the parcel. We recommend grouping all your items in a single order. We cannot merge two separate orders, and shipping fees apply to each of them. Your parcel is shipped at your own risk, but special attention is given to fragile items.
The box dimensions are appropriate, and your items are properly protected.